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Shipment & Delivery Information
SHIPMENT
Carl Zeiss India selects the carrier, courier, delivery service, etc. Title to products and risk of loss pass to the Buyer upon delivery of the products by Carl Zeiss India to the carrier, courier, delivery service, etc. The Buyer assumes all risk of loss in shipping and all liability for loss or damage, whether direct, indirect, consequential or otherwise, due to delays once the products have been delivered to the carrier, courier, delivery service, etc. The dispatch details are normally sent to the email address specified by the Buyer, upon completion of successful transaction. The Buyer may track the status of orders with these details.
DELIVERY

Carl Zeiss India shall not be responsible for loss, damage, delay or failure with respect to the products, due to or arising from shortage of materials, fires, labour troubles of any kind, accidents, breakdown of machinery, government acts of any kind, failure of subcontractors or suppliers to deliver materials or supplies or to provide services as agreed or contemplated by past dealings, transportation difficulties of any kind, acts of God, acts of the Buyer or anything reasonably beyond control of Carl Zeiss India, whether or not presently occurring or contemplated by either party. Carl Zeiss India shall not be liable for damages, general, consequential or otherwise, or for failure to give notice of any delay until it shall have such an additional time within which to deliver the products as may be reasonably necessary under the circumstances and shall have the right to apportion its inventory among its customers in such a manner as it deems fit. Carl Zeiss India shall also have the right to deliver the products in instalments. Subject to these terms and conditions, Carl Zeiss India will supply to the Buyer the products indicated on its order confirmation. When the Buyer's order has been dispatched, Carl Zeiss India will email the Buyer or if the Buyer does not have an email address, Carl Zeiss India will inform the Buyer the dispatch details by phone/fax. Orders are processed normally between 9.00 AM and 5.30 PM on all working days except on Saturdays and Sundays and any other declared holidays.

All reasonable endeavours shall be made to deliver the products to the Buyer within 60 working days from the date of Order Confirmation. If Carl Zeiss India is unable to deliver the ordered products to the Buyer within 60 days of the date of issue of Order Confirmation, the Buyer will have the option to cancel the order. All issues and complaints regarding delivery, including any other issues relating to the dispatch of the ordered products shall be addressed by Carl Zeiss India when brought to its notice. Please quote order number, Proof of Delivery of the courier agency in all communications with Carl Zeiss India for speedy process and resolution.
 
     
 
 
 
 
 
 
 
 
 
 
Shipping & Delivery Terms
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